Return & Exchange Policy
No Return Policy
We follow a strict No Return Policy. Once an order is delivered, it cannot be returned under any circumstances.
No Exchange Policy
Exchanges are not allowed for reasons such as size issues, color preference, change of mind, or personal liking.
Exception – Damaged or Defective Products Only
An exchange will be considered only if the product is received in a damaged or defective condition or is significantly different from the product description.
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Customers must inform us within 24 hours of delivery
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Requests made after 24 hours will not be accepted
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Proof of damage (clear photos/videos) is mandatory
To request an exchange for a damaged or defective item, please contact us via:
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Email
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WhatsApp
(Details shared on our Contact Us page)
Non-Returnable & Non-Exchangeable Items
The following items are strictly non-returnable and non-exchangeable, including in case of damage:
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Sale / Discounted Items
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Customized or Personalized Products
These items are non-refundable under all circumstances.
Product Condition for Exchange Approval
For damage-related exchange approval:
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The product must be unused
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All original tags, labels, and packaging must be intact
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Final approval is subject to quality verification
Shipping & Exchange Charges
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Shipping within India: Free
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Exchange Charges (if approved): INR 150
(Applicable only for approved damage/defect cases)
No cash refunds will be issued. Approved exchanges will be processed accordingly.
Exchange Process
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Report the issue via Email or WhatsApp within 24 hours
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Our team will review the request
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If approved, No pickup will be arranged
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Product will undergo a quality check
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Replacement will be dispatched after approval
Cancellations
- Once shipped, cancellation is not allowed